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This standard covers issues such as organizational governance, human rights, labour practices, the environment, fair operating practices, consumer issues, and community involvement and development.

There is widespread demand for both public and private sectors organizations to behave in a more socially responsible way.

But what does social responsibility (SR) mean? And how do you achieve it?

BS ISO 26000 will help answer these questions by providing guidelines for social responsibility.

Organizations around the world, and their stakeholders, are becoming increasingly aware of the need for and benefits of socially responsible behaviour. The objective of social responsibility is to contribute to sustainable development.

An organization's performance in relation to the society in which it operates and to its impact on the environment has become a critical part of measuring its overall performance and its ability to continue operating effectively. This is, in part, a reflection of the growing recognition of the need to ensure healthy ecosystems, social equity and good organizational governance. In the long run, all organizations' activities depend on the health of the world's ecosystems.

Organizations are subject to greater scrutiny by their various stakeholders. The perception and reality of an organization's performance on social responsibility can influence, among other things:

Competitive advantage

Reputation

Ability to attract and retain workers or members, customers, clients or users

Maintenance of employees' morale, commitment and productivity

View of investors, owners, donors, sponsors and the financial community

Relationship with companies, governments, the media, suppliers, peers, customers and the community in which it operates.

BS ISO 26000 emphasizes the importance of results and improvements in performance on social responsibility. It is intended to be useful to all types of organizations in the private, public and nonprofit sectors, whether large or small, and whether operating in developed or developing countries.

While not all parts of this standard will be of equal use to all types of organizations, all core subjects are relevant to every organization. All core subjects comprise a number of issues, and it is an individual organization's responsibility to identify which issues are relevant and significant for the organization to address, through its own considerations and through dialogue with stakeholders.

BS ISO 26000 provides guidance to all types of organizations, regardless of their size or location, on:

Concepts, terms and definitions related to social responsibility

The background, trends and characteristics of social responsibility

Principles and practices relating to social responsibility

The core subjects and issues of social responsibility

Integrating, implementing and promoting socially responsible behaviour throughout the organization and, through its policies and practices, within its sphere of influence

Identifying and engaging with stakeholders

Communicating commitments, performance and other information related to social responsibility.

BS ISO 26000 is intended to assist organizations in contributing to sustainable development. It is intended to encourage them to go beyond legal compliance, recognizing that compliance with law is a fundamental duty of any organization and an essential part of their social responsibility. It is intended to promote common understanding in the field of social responsibility, and to complement other instruments and initiatives for social responsibility, not to replace them.

Contents of BS ISO 26000 include:

Scope

Terms and definitions

Understanding social responsibility

The social responsibility of organizations: Historical background

Recent trends in social responsibility

Characteristics of social responsibility

The state and social responsibility

Principles of social responsibility

Accountability

Transparency

Ethical behaviour4.5 Respect for stakeholder interests

Respect for the rule of law

Respect for international norms of behaviour

Respect for human rights

Recognizing social responsibility and engaging stakeholders

Recognizing social responsibility

Stakeholder identification and engagement

Guidance on social responsibility core subjects

Organizational governance

Human rights

Labour practices

The environment

Fair operating practices

Consumer issues

Community involvement and development

Guidance on integrating social responsibility throughout an organization

The relationship of an organization's characteristics to social responsibility

Understanding the social responsibility of an organization

Practices for integrating social responsibility throughout an organization

Communication on social responsibility

Enhancing credibility regarding social responsibility

Reviewing and improving an organization's actions and practices related to social responsibility

Voluntary initiatives for social responsibility

Examples of voluntary initiatives and tools for social responsibility

Abbreviated terms

Bibliography

In applying BS ISO 26000 it is advisable that an organization take into consideration societal, environmental, legal, cultural, political and organizational diversity, as well as differences in economic conditions, while being consistent with international norms of behaviour.

BS ISO 26000 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to BS ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of BS ISO 26000. As BS ISO26000 does not contain requirements, any such certification would not be a demonstration of conformity with BS ISO 26000.

BS ISO 26000 is intended to provide organizations with guidance concerning social responsibility and can be used as part of public policy activities. However, for the purposes of the Marrakech Agreement establishing the World Trade Organization (WTO), it is not intended to be interpreted as an “international standard”, “guideline” or “recommendation”, nor is it intended to provide a basis for any presumption or finding that a measure is consistent with WTO obligations. Further, it is not intended to provide a basis for legal actions, complaints, defences or other claims in any international, domestic or other proceeding, nor is it intended to be cited as evidence of the evolution of customary international law.

Product Details:

Standard Number BS ISO 26000:2010

Title Guidance on social responsibility

Status Current

Publication Date 30 November 2010

Cross References ISO 9000, ISO 9001, ISO 9004, ISO 10001, ISO 10002, ISO 10003, ISO 14001, ISO 14004, ISO 14005, ISO 14006, ISO 14015, ISO 14020, ISO 14021, ISO 14024, ISO 14025, ISO 14031, ISO 14040, ISO 14044, ISO 14045, ISO/TR 14047, ISO/TS 14048, ISO/TR 14049, ISO 14050, ISO 14051, ISO/TR 14062, ISO 14063, ISO 14064-1, ISO 14064-2, ISO 14065, ISO 14066, ISO 14067-1, ISO 14067-2, ISO 14069, ISO 19011, ISO 22000, ISO/IEC 27001, ISO 10993-2:2006, ISO Guide 64, ISO/IEC Guide 2:2004, ISO/IEC Guide 71:2001, A/HRC/8/5, A/HRC/8/16

International Relationships ISO 26000:2010 Identical

Supersedes Draft 09/30140724 DC

Descriptors Management, Organizations, Enterprises, Social responsibility, People, Commerce, Economic development, Sustainable development, Employment, Conditions of employment, Consumers, Consumer-supplier relations, Safety, Pollution, Environmental engineering

ICS 03.100.01 (Company organization and management in general)

Title in French Lignes directrices relatives à la responsabilité sociétale

Title in German Leitfaden gesellschaftlicher Verantwortung

Committee SDS/1/1

ISBN 978 0 580 55980 8

Publisher BSI

Format A4

Delivery YES

Pages 120

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